How We Handle Your Data in Bangladesh
Your account is identified by your mobile number, so that number is the first piece of data we hold and the one we protect hardest. When you send money through bKash, Nagad or Rocket, we receive a transaction reference and the amount — never your wallet
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PIN. Our support desk can see the reference and the account it belongs to. Nobody on our side can see your PIN, and you should never share it in chat with anyone. Gameplay records sit at account level: which tables you opened, how long the session
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ran, and the handset or browser you used. That log is what lets us settle wallet balances correctly and flag a login that does not match your usual device. Switch from phone to desktop and the same account follows you, with the sign-in check repeating on
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the new browser. We do not sell your data. We share it only where a payment provider, a fraud check or a legal request needs it, and only the part that request requires. How long we keep a record depends on what it is for —
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wallet and payout records stay longer than browsing logs, because payment disputes can surface late. Storage and access rules follow the law where you live, so availability depends on your local law and eligible regions. If your region is not eligible, we will not hold an
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account for you, and anything already collected is removed under the same retention rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.